Accessibility (ADA) Information
The following information should answer questions regarding accessibility at Electric Forest Festival.
CONTACT firstname.lastname@example.org with any additional needs or further questions.
Electric Forest takes place on a gorgeous site and, as in any outdoor setting, the grounds have various types of terrain. At EF that includes sandy pathways, dirt roads, grassy fields, and of course the incredible Sherwood Forest. The festival site is reasonably flat with a few small rolling hills. The distance between Camp Access, the accessible camping area, and the closest stage is about 150 yards. The farthest stage is about half of a mile away from Camp Access. Please understand that the Electric Forest site is very large, and plan accordingly. The distances between different stages and areas in the festival grounds can be very large. As with any outdoor setting, rain can impact the conditions.
Access Tent hours are from 11 AM until 11 PM Eastern.
The Access Tent is where guests with disabilities can get information and request services. It will be located within Camp Access. This is also the designated area for recharging wheelchairs, scooters, and other medical devices. Remember, guests use this power at their own risk, and Electric Forest is not responsible for any personal equipment or any personal items left in the Access Tent. Absolutely no smoking in the Access Tent.
The Access Tent is located in the campgrounds, adjacent to ADA camping (listed on festival camping map as Camp Access) South of the Tripolee stage.
ENTERING THE FESTIVAL
For cars: All disabled patrons will enter using the right side lanes at the south entrance off Winston Road. Please use the right lane! Only one companion car is allowed. Companion cars must arrive together. No spaces are saved for a later arrival.
For RV’s: All disabled patrons will use the RV gate at the south entrance off Winston Road.
Camp Access is the accessible camping area at Electric Forest. Entrance into Camp Access is gained with a valid, GA Weekend Camping Wristband, in addition to having a current, state-issued disabled license plate, hangtag, or placard. Camp Access is first come first serve.
Please do not misrepresent that you have disability to gain a place in Camp Access. Resources are limited and you will be impacting guests that truly need the services we provide.
ACCESSIBLE RV CAMPING
Disabled RV patrons will need to show your State-issue disabled license plate, hang tag or placard at the gate. Please read carefully below so you enter in the right place.
All disabled RV patrons who do not have an electric add on, can camp in camp access. You will use the South entrance off Water Road.
All disabled RV patrons who have an electric add on, will camp in GA RV. You will use the North entrance. There will be signs on Highway 31.
Please visit the RV options page on the website to understand the rules and guidelines on RV camping.
ACCESSIBLE VIEWING PLATFORMS
Electric Forest will provide elevated accessible viewing platforms in the Ranch Arena, in Sherwood Court, in Tripolee and at The Carousel Club. These accessible viewing platforms are for guests who use wheelchairs, have significant mobility disabilities, or who have difficulty standing for long periods of time. Staff will manage the viewing platform accordingly to make sure all patrons are comfortable during busy times. There is absolutely no smoking on the viewing platforms.
Golf carts will be available to transport patrons with mobility impairments. Golf carts operate each day from when the gates open until 3 AM Eastern. Golf carts travel to and from Camp Access and the viewing platforms. Pick-up and drop-off points for golf cart transportation include the Access Tent in the Camp Access area and/or any of the accessible viewing platforms. Any additional rules and guidelines for golf cart transportation will be distributed on-site for patrons who might require this service.
There will be accessible port-a-potties in the Camp Access area, and near the accessible viewing platforms. There will be other accessible port-a-potties in key areas throughout the festival grounds.
There will be accessible showers. Come to the Access Tent for more information and location.
POWERED MOBILITY DEVICES
Guests with mobility disabilities are welcome to use motorized wheelchairs and three- or four-wheeled scooters at Electric Forest. For safety reasons, guests may NOT use personal golf carts, all-terrain vehicles, two-wheeled scooters or motorbikes, either in the venue itself or in the parking and camping areas.
Prescriptions must have a prescription label. Photo ID must match the prescription label. For the safety of our staff, please dispose of all medical waste/syringes in the proper receptacles in our medical tents. Guests needing a cool place to store their medicines can contact email@example.com to make those arrangements.
SPECIAL DIETARY NEEDS
If a patron has special medical dietary restrictions, a personal amount of food will be allowed into the venue if accompanied by a doctor’s note. Please contact firstname.lastname@example.org with any questions or concerns.
Please make your requests as early as possible, preferably prior to May 1, 2020. Send requests to email@example.com
ADDITIONAL AUXILIARY AIDS AND SERVICES
For any other questions or requests regarding auxiliary aids and/or services not covered in the paragraphs above, please email us at firstname.lastname@example.org.
SERVICE ANIMALS – DEFINITION, POLICIES, & PROCEDURES
Electric Forest welcomes and supports the rights and attendance of all persons with disabilities that rely on the special skills of a trained service animal.
What we DO NOT support, and will not tolerate, are pets being misrepresented by their owners as service animals. Please leave your pet at home.
SERVICE ANIMAL DEFINITION
A ‘service animal’ is defined as “any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability. The work or tasks performed by a service animal must be directly related to the handler’s disability.”
Emotional support or comfort animals are not considered service animals under the ADA and therefore are not allowed at Electric Forest.
Please note that all service dogs, including those from out of state are subject to local dog ordinances, which includes a valid rabies certificate.
SERVICE ANIMAL POLICIES
For patrons with disabilities who wish to bring their legitimate service animal to Electric Forest, HQ asks that you review and follow the policies outlined below:
- Service animals must be accompanied by the handler with the disability at all times.
- Service animals must be under the control and supervision of their handler at all times.
- Service animals are not permitted to be left unattended under any circumstances.
- Handlers are required to be prepared for, and clean-up after, their animals at all times.
- We reserve the right to remove and/or refuse access to any service animal from the campgrounds or venue if that animal is deemed to be a health or safety threat to festival patrons, staff, or other service animals, or in violation of these policies.
- All service animals must be credentialed by the Electric Forest staff (see the procedures below).
SERVICE ANIMAL PROCEDURES
All patrons with disabilities attending Electric Forest this year with a service animal will need to have that animal credentialed by Electric Forest staff before entering the main gate. This process will be performed quickly and respectfully by Accessibility Staff.
Upon arrival at Electric Forest, come to the Access Tent in the front of Camp Access. Staff will speak with you, record your contact information, and provide a collar tag for your service animal. Security/Staff will be on the lookout for all animals to have a properly credentialed Electric Forest collar tag.
Remember, service animals are allowed, all other dogs are not!
For specific questions or concerns about the accessibility of any event, or particular web page owned by Electric Forest, please contact HQ at access at electric forest festival dot com. If you do encounter an accessibility issue with our web pages please be sure to specify the web page in your email, and HQ will make all reasonable efforts to make that page accessible.
Electric Forest is committed to facilitating the accessibility and usability all of its website, including electric forest festival dot com, for all people with disabilities. Electric Forest is in the process of implementing the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) as its web accessibility standard. The Electric Forest website will be tested on a periodic basis with assistive technology such as screen readers and by engaging users with disabilities who use these technologies.
CONTACT email@example.com with any additional needs or further questions.