PASS & ORDER DETAILS

• Payment due dates are on the 15th and/or 30th of each month, depending on the payment plan selected at the time of purchase.
  • Please visit your Electric Forest FanAccount to view your individual payment schedule.
• You must pay in full if you do not want to use the payment plan.
• You must select the payment plan during the checkout process. If you miss this, you'll be charged in full. There will be no account adjustments.
• Exact payment amounts may vary by a few cents due to rounding, but the total due will not exceed order total.
• Automated payments may take up to 72 hours to process.
• No refunds, cancellations or exchanges.
• Your order will not be fulfilled until it has been paid in full.
• For any order that defaults on their payment plan, all money will be issued as an Electric Forest Account Credit via FanAccount.
  • Please note, the funds will expire 12 months from the time of issuance.

• If your payment is declined, you will have a 10-day grace period to pay.
• If payment is not received by the 10th day after your initial due date, your order may be canceled at any time.
• Defaulting on payments will result in cancellation of your order.
  • All money paid is issued as an Electric Forest Account Credit that can be used toward future Electric Forest purchases through AXS.
  • Credit expires 12 months from issuance. No exceptions.
  • It is your responsibility to manage your payment plan and to check your credit card and bank statements for charges.

Payment Plans are managed by AXS. If you have questions about your Payment Plan, go to AXS Support and in the bottom right you should see a “Chat with Us” button. You will be prompted to search for possible solutions and then transferred to an agent.

AXS Hours:
Monday-Friday: 9:00 AM to 11:00 PM ET
Saturday-Sunday: 1:00 PM to 11:00 PM ET

You can also reach AXS through the contact form, or by phone at 855-279-6941.

• Easy autopay payment schedules to choose from.
• Split your purchase into installments over time.

Klarna provides flexible online payment options for Pass Purchasers through Klarna Financing. Payment plans allow you to purchase your Pass now, and pay for it over time. Learn more at Klarna.com

If you meet the requirements below and your cart is eligible, you can select Klarna at checkout. To sign up, you’ll need:

• A U.S.-issued debit or credit card,
• To be 18 years of age or over,
• A SMS-capable phone number and
• A U.S. residential address.

You can opt to pay with Klarna by following these steps:

1. Add item(s) to your cart and head to the checkout. Only the total purchase amounts that qualify will be offered the option to pay using Klarna.
2. Select Klarna at the checkout to pay for your purchase.
3. View and select your preferred Klarna payment option.
4. Once you've finished your selections through Klarna be sure to go back to the AXS tab to complete your purchase.
5. You can manage your orders and payments in the Klarna app.

Paypal Buy Now Pay Later is an excellent option if you want to make the order more affordable by paying it off over time. Get what you want and break the payments up over weeks or even months. Learn More at Paypal Buy Now Pay Later

To sign up you’ll need a Paypal Account set up with:

• A debit, credit card or a bank account
• To be 18 years of age or over
• First and Last name and Address
• An email address and Phone Number